Privacy Policy

Privacy Policy

PRIVACY AGREEMENT (PRIVACY POLICY)

This confidentiality agreement has been developed in accordance with the requirements of the Law of Ukraine No. 2297 dated 01.06.2010. “On Protection of Personal Data” and other regulatory acts of Ukrainian legislation regulating legal relations related to the collection, processing, storage of personal data, as well as the right of citizens to non-interference in personal life and the right to self-expression.

The overall part

OK “HBC “ODESSA CITY”, taking care of the development of relations with customers and users of our website, understanding the importance of ensuring the protection of your personal data, in order to resolve possible contradictions and misunderstandings has prepared this Privacy Agreement (privacy policy), hereinafter the text - “Privacy Policy”, and the terms of use of the website https://www.odesa-city.com/.

Please read this page carefully, because the information presented on it is important for you as a user of the information and telecommunication system and all its services.

Please note that in accordance with the terms of the Privacy Policy, when you visit the resources of this web portal, you confirm your agreement with the rules and requirements of the Privacy Policy and the terms of use of the information and telecommunications system. In case of disagreement with the requirements of the Privacy Policy and the terms of use of the information and telecommunication system, you are obliged to leave this information and telecommunication system and refrain from visiting it in the future.

Attention! The user has no right to post information, use the information and telecommunication system if he does not agree with the Privacy Policy or if he has not reached the legal age at which he has the right to enter into transactions, or is limited in his rights under the law, or is not an authorized person of the company on whose behalf the information is posted.

Storage of your personal data will be carried out by OK “Housing Complex “ODESSA CITY”

This Privacy Policy is effective from “01” January 2026 and will be updated as necessary and/or as a result of changes in applicable law.

Your rights as a subject of personal data

Please note that your rights as a subject of personal data are provided for in Article 8 of the Law of Ukraine No. 2297 dated 01.06.2010. “On the protection of personal data”:

“Article 8. Rights of the subject of personal data:

Personal non-property rights to personal data that every individual has are inalienable and inviolable.

2. The subject of personal data has the right to:

know about the location of the personal data base containing his personal data, its purpose and name, location, and/or place of residence (stay) of the owner or controller of the personal data or give a corresponding order to obtain this information to the persons authorized by him, except as provided by law;

receive information about the conditions for providing access to personal data, in particular information about third parties to whom his/her personal data is transferred;

access to your personal data;

receive no later than thirty calendar days from the date of receipt of the request, except as provided by law, an answer as to whether his personal data is stored in the relevant personal data database, as well as receive the content of his personal data that is stored;

make a reasoned request to the owner of the personal data objecting to the processing of their personal data;

make a reasoned request for the modification or destruction of their personal data by any owner and controller of personal data if such data is processed unlawfully or is inaccurate;

to protect your personal data from unlawful processing and accidental loss, destruction, damage, due to intentional concealment, non-disclosure or untimely provision, as well as to protect against the provision of information that is inaccurate or dishonors the honor, dignity and business reputation of an individual;

to submit complaints about the processing of your personal data to state authorities and officials, whose powers include ensuring the protection of personal data, or to the court;

apply legal remedies in case of violation of the legislation on the protection of personal data;

make reservations about the restriction of the right to process your personal data when giving consent;

withdraw consent to the processing of personal data;

know the mechanism of automatic processing of personal data;

to protect against an automated solution that has legal consequences for it.

The disposal of personal data of an individual limited in civil capacity or recognized as incompetent is carried out by his legal representative. “

Who has access to your information:

OK “Housing Complex “ODESSA CITY” provides access to your information:

Independent third parties who provide us with various services, including business analysis, customer service, marketing, providing surveys or lotteries, fraud prevention. We may also allow third parties to collect information for our purposes, for example, to operate an information and telecommunications system or to send relevant advertising. Third parties have access and can collect only the information necessary for the provision of the service and at the same time have no right to use it for any other purposes.

Business partners with whom we jointly provide products and services. You can always determine which third parties provide a particular product or service, as their names will always be indicated next to ours. If you choose to use these additional services, we may provide our partners with access to your information, including personal data. Remember that we do not control the protection of your information by such business partners.

If you access the information and telecommunication system via a link from another website, we may provide this website with access to your registration information, such as your name, postal and email address, telephone number, travel preferences. The linked website receives full access to your information, so we recommend that you familiarize yourself with the privacy policy of the respective website before switching from this website to our information and telecommunications system.

Social networks. From our information and telecommunication system you can access a number of social networks (for example, Facebook). By accessing these websites, you provide them with your personal data, and the protection of such information will be carried out in accordance with the policies of these websites. On these websites, you can also change the privacy settings of your information.

Companies within the group. We may provide your personal data and other information to companies belonging to Platinum Bud LLC. Sharing data allows us to provide you with information about products and services that may be of interest to you. When using information, founding companies and affiliates follow the current Privacy Policy.

Objectives of collecting your personal data

One of the goals of creating and functioning of our information and telecommunication system is to inform you about who we are and what we do. We collect and use personal data (including your full name, city of residence, telephone number, e-mail, etc.) To better provide you with the necessary services and information.

Therefore, we may use your personal data to:

answer your questions and requests;

process your orders and requests for information, a selection of tourist products, booking of package and individual tours, air tickets;

regulate or otherwise fulfill your obligations in connection with any agreement you have entered into with us;

prevent and resolve issues related to any goods and services we provide to you;

create products or services that meet your needs;

promptly respond to your possible complaints related to the shortcomings of the services provided to you.

to optimize our services, we may use your personal data in the course of direct marketing (including providing information about products and services that may be of interest to you in the future by sending SMS and electronic messages, telephone calls);

Except as set out in this Privacy Policy, we will not disclose any of your personal information unless we are required to do so by law (for example, if required during legal proceedings, or to prevent fraud or other crime), or if we believe that such action is necessary to protect and/or protect our rights, property or personal safety, and similarly with respect to our users/customers and others.

Rest assured that we will not use your information for any purpose if you indicate that you do not want us to use your information in this way when the information is provided, or at a later date.

Security of your personal data

We value your personal information, so we provide an adequate level of protection. Therefore, we have implemented technologies aimed at protecting your confidential data from unauthorized access and improper use, and will update these measures accordingly as new technologies emerge.

The administrator of the personal data of the customer of tourist services is OK “Housing Complex “ODESSA CITY” (hereinafter - ODESSA CITY). The provision of personal data is voluntary, but necessary for the provision of services to the client. The client has the right to access the personal data provided, rectify it, request its deletion, the right to restrict processing, prohibit the processing of personal data and the right to transfer data.

Use of your personal information provided on other sites

There may be links to other sites on our information and telecommunication system, or you can go to our information and telecommunication system by link from another site. As you understand, we cannot be responsible for the privacy policies and practices of other sites.

Such content is covered by the applicable terms of use, as well as any additional rules and privacy information provided in connection with the use of a third-party site.

We encourage you to review the policies of each site you visit to better understand your rights and responsibilities, especially when you provide content of any type on these sites. If you have any doubts or questions, contact the owner or operator of such site.

Cookie policy, use of Google Analytics

We use cookies.

By continuing to visit our website, if you give your consent, we will use cookies to collect data for aggregated statistics to improve our services and remember your choices for future visits.

If you do not consent, we will only use cookies to remember your choices for future visits (i.e. basic cookies).

If you do not choose either of the two options, no cookies will be deployed, but the banner will reappear each time you enter our website.

In the operation of the information and telecommunication system, we use cookies. With their help, it is possible to identify the browser of users who visit our portal repeatedly, in these files it is possible to save user settings and other information. For the convenience of using our information and telecommunication system, we use the remarketing function. Cookies are also used when working with this function.

You can configure your browser to reject all cookies or notify you about their sending.

With the help of Google Analytics, we collect statistics about visits to the portal, such as the pages visited, the number of page views, domains, Internet providers and the country of origin of our visitors, as well as the addresses of sites visited before and after the portal, etc. However, none of these actions are related to you personally and are measured only in aggregate.

Web beacons are invisible files that are located on the sites you visit. If you visit a page of a website that contains a web beacon, it will contact your computer to determine whether you have visited this page before or have seen a particular advertisement before. Web beacons do not record your email address or any other personal information.

The use of this information helps us to make the site as convenient and useful as possible for you, to support, protect and develop the services of our information and telecommunication system.

Restrictions according to the Privacy Policy

According to the terms of the Privacy Policy when using the information and telecommunication system, you must adhere to the following rules:

do not use the website inappropriately. In particular, do not try to influence or interfere with its work or access information not through a standard interface;

use the information and telecommunication system only in accordance with the norms of Ukrainian legislation;

If you violate this Privacy Policy or if we reasonably suspect you of doing so, we may suspend or completely close your access to the information and telecommunications system.

OK “HBC “ODESSA CITY” may at any time revise this Privacy Policy and update it. You are bound by these changes and should visit this page from time to time to review the current version of the Privacy Policy.

Additional Information and Disclaimer

OK “HBC “ODESSA CITY” takes measures to ensure that the information on this site is reliable. However, we do not accept responsibility or guarantee that the information and data provided are accurate, objective and relevant at the time of review.

This information and telecommunication system as a whole, and its individual elements such as (including, but not limited to) design elements, author's photo materials, articles, program code, databases are protected by the Law of Ukraine “On Copyright and Related Rights”, International normative legal acts, and other legal acts of Ukraine. Any use other than viewing, downloading and printing the pages of the portal for personal, non-commercial use is prohibited. Copying information from the site can be carried out only for non-commercial purposes for posting on user pages, blogs, social networks with a link to the original source.

It is forbidden to distribute, modify, transmit, use or reuse any information from the data of information and telecommunication systems for any public or commercial purpose without the written permission of OKC “HBC “ODESSA CITY”. You must comply with all copyright and other proprietary claims for uploaded and/or copied materials. The copied information must contain a link to the information and telecommunication system as the source.

We are not responsible for any direct and indirect losses incurred in connection with the payment of penalties, or any losses and expenses incurred as a result of the conclusion of a transaction, the information about the object of which was posted on this site.

In fact, your use of the portal is at your own risk.

To the maximum extent permitted by law, neither OK “HBC “ODESSA CITY”, nor any other party involved in the creation, production or maintenance of the information and telecommunication system, shall be liable for direct, indirect or accidental damage that has ever been caused by your access to this site., used it or hoped for it, even if we warned you of the possibility of such damage and loss.

OK “HBC “ODESSA CITY” will not in any case be involved in any direct, indirect, intentional, or unintentional damage for any use of this information and telecommunication system, or on any other interconnected site, including, but not limited to, any loss of income, goodwill, loss programs or other data in your information processing system, even if we were quickly informed of the possibility of such damage.

When working with the information and telecommunication system, you are not granted intellectual property rights to the information and telecommunication system itself, nor to its maintenance, nor to the use of any branding elements or logos of our information and telecommunication system.

I agree with the Privacy Policy and the terms of use of the information and telecommunication system, as well as the transfer and processing of my data.

I confirm my age of majority, as well as the absence of any acts that limit my legal capacity.